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الرئيسية
خطة 2024
CACHE
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NCFE CACHE LEVEL 2
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الاختبار القبلي للبرنامج التدريبي Conflict Resolution, Delegation, and Decision making
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Full Name
*
:Choose the correct answer
Which of the following is a true sentence about conflict in an organization
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A. Not An inevitable part of organization life
B. suppress growth and survival
C. Conflict management includes increasing and decreasing conflict
Refers to a type of conflict that is constructive and beneficial for an organization. It is typically focused on addressing issues, improving processes, and driving positive change
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A. Functional Conflict
B. Disfunctional Conflict
C. None of the above
Few new ideas, Poor decisions from lack of innovation and information and Stagnationare the characteristics of
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A. Functional Conflict
B. Difunctionally low conflict
C. Difunctionally high conflict
Intraorganizational conflict that occurs within an organization At interfaces of organization functions between departments and work groups is called
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A. Vertical conflict
B. Horizontal conflict
C. Normal conflict
Intrapersonal conflict Occurs when an individual
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A. Threat to a person’s values
B. Feeling of fair and good treatment
C. None of the above
Interorganizational conflict occurs Between two or more organizations when they have
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A. Too much competition
B. No competition
C. Price war
A type of conflict management where parties to the conflict episode do not get what they want
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A. Lose-lose methods
B. Win-lose methods
C. Win-win methods
The last step pf delegation is to
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A. Allocate authority, information & resources
B. Let go
C. Support and monitor
Which of the following sentences demonstrates a Roadblocks to delegation
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A. I can do it better myself/ nobody can do it as good as I can
B. I can trust my peer/colleague/subordinate
C. I have time to involve others/ it takes too much time
The process of examining your possibilities and options, comparing them, and choosing a course of action
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A. Decision making
B. Guessing
C. None of the above
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