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الرئيسية
خطة 2024
CACHE
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مستويات دبلوم CACHE
NCFE CACHE
NCFE CACHE LEVEL 2
NCFE CACHE LEVEL 3
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Post-Training Assessment for the Training Program: Negotiation Skills
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The Name
*
Choose the correct answer
The negotiation methods that starts on small details and works upward is called
*
deductive
Inductive
Soft
hard
All of the following are followed in Soft Negotiaton except
*
Be soft on the people and the problem
Trust others
Insist on agreement
Insist on position
All of the following is good negotiations priciples except
*
Insist on one solution all over the negotiation process
Separate the people from the problem
Focus on interests, not positions
Insist that the result be based on some objective standard.
?What are the usual phases of negotiation
*
Preperation , diagreement , negotiation , escelation
Preperation , exchange information , negotiation, closing
Escelation , negotiation, argument, agreement
Escelation , conevrsation, argument, closing
?Which of the following is not part of active listening
*
Giving feedback
Intruptions
Paying attention to body language
Asking relevent questions
In successful negotiation you shall
*
Be the first to give an offer
Accept the first offer
Delay the decision till next session
Avoid fake threats
In negotiaton you shall avoid to
*
Negotiate without alternatives
Dig for the other party’s real interest
Negotiate with a decision maker
Be willing to take “calculated risks”
Verbal Agreement might be an option for
*
Complicated agreements
Conflics
Simple negotiations
Formal agreements
?Which Acronym refer to the best alternative to a negotiated agreement
*
Watna
Zipa
Batna
Deep
?Which of the following is least serious reason for a conflict
*
Different priorities
Different culture
Different objectives
Different languages
Send